Privacy Policy
Welcome to Durrun ("Durrun", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and services.
By using Durrun, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use Durrun:
Account Information
- Full name
- Email address
- Password (encrypted)
- Company name
- Workspace information
Profile Information
- Avatar (optional)
- Country
- Time zone
- Preferences
Payment Information
Payments are securely processed through Paddle. Durrun does not store your full payment card information.
Depending on your purchase, Paddle may collect:
- Billing name
- Billing address
- Payment method
- Tax information
- Transaction history
Please review Paddle's Privacy Policy for additional details.
2. API Configuration Information
If you configure third-party APIs inside Durrun, we may securely store information such as:
- API provider name
- API endpoint
- Configuration settings
- Authentication credentials where required
We do not use your API credentials for any purpose other than providing the requested service.
3. Usage Information
We automatically collect information including:
- Browser type
- Device information
- IP address
- Operating system
- Pages visited
- Features used
- Session duration
- Error logs
4. Cookies
We use cookies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Analyze website usage
- Protect accounts
You may disable cookies through your browser settings, although some features may not function properly.
5. Analytics
We may use analytics services to understand how users interact with Durrun.
These services may collect anonymous usage information to improve our platform.
6. How We Use Your Information
We use collected information to:
- Provide our services
- Manage your account
- Create workspaces and projects
- Generate API integration code
- Improve platform performance
- Respond to support requests
- Process payments
- Prevent fraud
- Comply with legal obligations
7. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers including:
- Payment processors
- Hosting providers
- Cloud infrastructure providers
- Analytics providers
- Customer support providers
These providers may only use the information necessary to perform their services.
8. Data Security
We use industry-standard security measures including:
- HTTPS encryption
- Secure authentication
- Encrypted passwords
- Access controls
- Server monitoring
Although we take reasonable steps to protect your information, no system can guarantee absolute security.
9. Data Retention
We retain your information for as long as your account remains active or as required by law.
You may request deletion of your account at any time.
10. Your Rights
Depending on your location, you may have the right to:
- Access your information
- Update your information
- Delete your account
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
11. Children's Privacy
Durrun is not intended for children under the age of 13.
We do not knowingly collect information from children.
12. Third-Party Services
Durrun integrates with third-party API providers.
Examples include AI, media, speech, payment, and automation platforms.
Your use of these providers is also subject to their own privacy policies and terms.
13. International Data Transfers
Your information may be processed in countries other than your own.
By using Durrun, you consent to such transfers where permitted by applicable law.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised "Last Updated" date.
15. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
Durrun
Email: support@durrun.com
Website: https://durrun.com